## What it is for

**Dashboard Apps** let you display **your own application or web page directly inside the conversation panel**. For example: the customer record from your CRM, an order summary dashboard, your internal tool, a purchase-history page, and so on.

The benefit: **giving your agents the context from your own tools without leaving the conversation**. They reply to the customer while keeping the useful information right in front of them, all in one place. No more juggling between multiple tabs or pieces of software.

## How the display works

You simply provide a **URL** (the web address of the page to display). Madyis Hub embeds that page in a tab of the conversation panel. When the agent opens a conversation, your page is shown and automatically receives information about the current **contact** and **conversation**, so it can display the right customer record at the right time.

> ℹ️ **Good to know** — To show data specific to each customer, your web page needs to know how to receive and use this information. This usually requires a small bit of development with your technical team.

## How to add a Dashboard App

1. Go to **Settings → Integrations**.
2. Choose **Dashboard Apps**.
3. Click **Configure**, then **Add a new app**.
4. Give the app a **name** (this is what appears on the tab, for example "CRM" or "Orders").
5. Enter the **URL** of the page to display.
6. Save.

You can add **several apps**: each one appears in its own tab in the conversation panel.

## Where to find it

Open any conversation: your app appears in the **side panel**, next to the contact's information. Click its tab to display it.

## Editing or deleting an app

1. Go back to **Settings → Integrations → Dashboard Apps**.
2. Find the app in the list.
3. Use the actions next to it to **edit** it (change the name or URL) or **delete** it.