> ℹ️ **Coming soon** — The connection works right now for your test accounts. Opening it to the general public requires Meta's "Advanced Access" approval, which is in progress (same status as Facebook Messenger).

## What it's for

The direct messages (DMs) you receive on Instagram can land straight in Madyis Hub. No need to open the Instagram app: your team or AI agent replies from your inbox.

## How it works

Instagram DMs reach Madyis Hub **through the Facebook Page linked** to your Instagram business account. In practice: you connect Facebook, and Instagram follows automatically. So you need:

- An **Instagram professional account** (Business or Creator).
- A **Facebook Page** linked to that Instagram account.

## Steps

1. Make sure your Instagram account is **linked to your Facebook Page** (in your Facebook Page settings).
2. In Madyis Hub: **Settings → Inboxes → Add inbox → Facebook**.
3. Connect with Facebook and approve the access: the permission also covers the Page's Instagram messages.
4. Choose the **Page** linked to your Instagram, then confirm.

> Tip: if your Instagram DMs don't come through, first check that the Instagram account is correctly linked to the Facebook Page on Facebook's side.