> ℹ️ **Coming soon** — The "1-click" connection (Embedded Signup) that links WhatsApp in seconds is awaiting Meta approval. In the meantime, use the manual method below: it works right now.

## What it's for

WhatsApp is the messaging app of choice for millions of customers. By connecting your **WhatsApp Business** number to Madyis Hub, your customers' messages land in your inbox, and your AI agent or your team can reply.

## What you need

The method available today is the **WhatsApp Cloud API**. From your Meta account, you collect:

- Your **WhatsApp Business number** (international format, e.g. +1…).
- The **Phone Number ID**.
- The **WhatsApp Business Account ID** (WABA ID).
- A **Meta access token**.

## Steps

1. On **Meta for Developers**, create a "Business" app and add the "WhatsApp" product.
2. In WhatsApp **API Setup**, add and verify your number, then copy the **Phone Number ID** and the **WABA ID**.
3. Create a **permanent access token** with the WhatsApp permissions and copy it.
4. In Madyis Hub: **Settings → Inboxes → Add inbox → WhatsApp**.
5. Fill in: inbox name, number, Phone Number ID, WABA ID and access token. Click **Create**.
6. Open the inbox **Configuration** tab and copy the **Webhook URL** and the **Verify token**.
7. Back in Meta → WhatsApp → Configuration → Webhooks: paste the URL and token, then subscribe to the "messages" field.

> Tip: stuck on a step? Ask the assistant in the bottom-right corner of your dashboard.