> 📍 **Where to find it:** Pipeline & contacts → Contacts → "…" menu → Add a contact

You can add a person by hand when you collect their details offline (in store, by phone, at a trade show, etc.).

## How it works

The creation form saves the basic details (name, email, phone, etc.). The new contact joins your address book immediately and becomes usable everywhere (Pipeline, campaigns, Flows).

## Step by step

1. Open "Pipeline & contacts → Contacts".
2. Click the "…" (three dots) menu at the top of the list.
3. Choose "Add a contact".
4. Fill in the name, email and/or phone number.
5. Confirm: the contact's record opens.

## Good to know

- Enter the phone in international format (e.g. +33…) for WhatsApp/SMS sending.
- You can also import many contacts at once via a CSV file.