## What it does

Dyte adds **video and audio** calls to your conversations. When written messages aren't enough, you start a call in one click, right from the conversation. No other software needed: the customer joins the call via a simple link.

## Enable Dyte

1. Sign in to your Madyis Hub dashboard.
2. Open **Settings → Integrations**.
3. Click **Dyte**.
4. Click **Connect** / enable the integration.

## Start a call in a conversation

1. Open the relevant conversation.
2. Use the **video call** option offered in the conversation.
3. A message with the meeting link is sent to the customer.
4. The customer clicks the link to join the call; you join from your side.

## Good to know

Perfect for a demo, troubleshooting or a more personal exchange, while keeping a record of the conversation in one place.