> ℹ️ **Coming soon** — Connecting your Shopify store already works on **test stores**. Public distribution (via the Shopify App Store) is currently under review by Shopify. You can test the integration right now; general availability is coming shortly.

## What it does

The Shopify integration links your store to Madyis Hub. In practice:

- The **customer's orders** appear right next to the conversation.
- Your **AI agent** can find an order and answer common questions on its own: *order status*, *parcel tracking* and *delivery*.

Your customers get an instant answer, and your team saves time.

## Connect your Shopify store

1. Sign in to your Madyis Hub dashboard.
2. Open **Settings → Integrations**.
3. Click **Shopify**.
4. Click **Connect** and enter your store address (in the format *your-store.myshopify.com*).
5. Authorize access on the Shopify screen that appears.
6. You are returned to Madyis Hub automatically: the store is connected.

## What the AI can do

Once the store is connected, in a conversation where the customer is identified, the AI can:

- find the order from the email or order number;
- state the **status** (paid, prepared, shipped, etc.);
- give the **tracking number** and the parcel tracking link;
- provide the **delivery** date or status.

## Good to know

Madyis Hub only requests **read** access to orders and customers: the integration never modifies your store.