Instagram AI Agent

The AI agent that answers your Instagram DMs, day and night

Connect your professional Instagram account to Madyis Hub and let AI automatically reply to your direct messages — in each follower's language, from your own information, under your control. DMs land in the same inbox as WhatsApp, Messenger, email and your website chat: one place to manage everything, and a human who takes over in one click.

Every post, every story and every ad triggers a wave of direct messages — and most of them land while you sleep, create or serve customers. A DM left without a fast reply is a sale, a booking or a quote slipping away to a competitor. Madyis Hub's Instagram AI agent replies to your DMs instantly, 24/7, drawing only on your knowledge base (and never making things up). It does more than chat: connected to your Google Calendar, it can offer a real time slot and book the appointment; through your custom tools, it can check stock or create an order. You stay available day and night, without hiring anyone or leaving a single message behind.

The challenge

Your Instagram DMs are overflowing — and sales slip away with them

Direct messages arrive around the clock, especially the moment a post, a story or an ad performs. You can't reply 24/7: at night, on weekends and during your peaks, followers who are ready to buy go unanswered and head elsewhere.

You keep retyping the same answers: prices, availability, sizes, hours, address, delivery times, "is this still available?". A huge amount of time swallowed by repetitive questions, at the expense of creating and selling.

Your Instagram DMs live cut off from your emails, your chat and WhatsApp: one more tab to watch, scattered conversations, and requests that fall through the cracks for lack of a single view across all your channels.

How it works

How your Instagram AI agent works

  • Connect your account through Meta — Link your professional Instagram account to Madyis Hub through Meta, in a few clicks and without a single line of code. Your DMs flow straight into your unified inbox.
  • Feed the knowledge base — Add your information, offers and standard answers — by hand, from your website, your documents or Notion (auto re-synced). The AI draws only on this verified content and hands off when it doesn't know, never making things up.
  • The AI replies — and acts — The agent automatically answers DMs in each follower's language and according to your opening hours. Beyond replying, it can offer a slot and book through Google Calendar, or call your own APIs (stock, orders, CRM) thanks to custom tools.
  • Supervise and take over — Choose autonomous mode (the AI replies on its own) or supervised mode (you approve each draft before it's sent). Everything lands in the same inbox as WhatsApp, Messenger, email and chat, where your team takes over any DM in one click.
AI agents
Benefits

What automating your DMs brings you

Available 24/7, no hiring

Your followers get an instant reply at any hour — at night, on weekends, during your peaks — at the exact moment the urge to buy is strongest. No DM waits until the next day.

Time reclaimed

The AI absorbs the repetitive questions about prices, stock and hours, and frees you for what truly matters: creating, selling and looking after your best customers.

More conversions

A fast reply in DM turns a follower's interest into a sale, a booking or a quote. And because the AI can book an appointment or check stock right in the conversation, the customer goes all the way without ever leaving Instagram.

Who it's for

Who is it for?

The Instagram AI agent is for brands and merchants who turn their account into a real sales and service channel. E-commerce shops and creators who sell through stories, beauty and hair salons, coaches and freelancers, restaurants, artisans and local agencies that take bookings in DM. It suits micro-businesses and freelancers just as well as SMBs whose Instagram ads generate a steady flow of messages. It's especially useful if you sell to a multilingual audience: the AI automatically replies in 5 languages, with no setup. Your data is hosted in Europe (France) and GDPR-compliant. If your followers write to you faster than you can reply, this page is for you — and you can get started for free, no credit card.

Frequently asked questions

The AI agent that answers your Instagram DMs, day and night

Do I need to know how to code to set up the Instagram AI agent?

No, not a single line of code is required. You connect your professional Instagram account through Meta in a few clicks, then you fill in the knowledge base the AI draws its answers from. A step-by-step guide walks you through every stage.

Is there a free plan, and how much does it cost?

Yes. You start for free, with no credit card, to test the AI agent on your Instagram DMs. You only move to a paid plan if you need more volume or advanced features. Full details are on our pricing page.

In which languages does the AI reply to messages?

The AI agent replies in each follower's language. A message in English, Spanish, Italian or German gets an answer in that same language, with no setup on your part — perfect for an international audience. The Madyis Hub interface is multilingual too.

Does the AI reply on its own, and can a human take over?

Both. Choose autonomous mode, where the AI replies on its own, or supervised mode, where it prepares drafts you approve before sending. Either way, your team can take over any DM at any time, and the AI steps aside automatically as soon as a human steps in. Thanks to anti-hallucination, it hands off rather than guessing when the answer isn't in your knowledge base.

Can the AI agent do more than reply — book an appointment, check stock?

Yes. Connected to your Google Calendar, it offers your real free slots, books the appointment and sends the Google Meet link and an email invitation. With custom tools, it calls your own APIs during the conversation: check availability, create an order, query your CRM. It's an AI that acts, not just one that chats.

Which other channels can I connect my Instagram DMs to, and is my data secure?

Instagram DMs join the same inbox as WhatsApp, Messenger, email, your website chat, SMS and Telegram — 9 channels centralized in one place, with the source logo shown on every conversation. The same AI agent can reply everywhere. Your data and conversations are hosted in Europe (France) and GDPR-compliant.

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