Calls Features Why Madyis Get started
Telephony

Make and receive your calls right from Madyis

A real number, ready in minutes. Your outbound and inbound calls live right next to your conversations, with AI recording and transcription. No landline, no software to install.

Number ready in minutes
AI transcription included
Right in your browser
Madyis Voice Live
SC
Incoming call
Sarah Chen
02:14
Mute
Record
End
AI is transcribing…
Features

Everything you need to call without a phone

Call, answer and keep a record of every exchange, without switching tools.

Outbound calls

Click a contact's number to call them in an instant. The conversation opens, notes get taken, and the history fills in on its own.

Inbound calls

Receive calls to your Madyis number right in the browser. The contact's profile appears before you even pick up, so you answer fully informed.

Recording and transcription

Every call can be recorded and then transcribed by AI. You get the full text attached to the conversation, with no notes to take by hand.

Why Madyis

Telephony without the complexity

No phone system to wire up, no app to install. You talk to your customers, we handle the rest.

< 5 min

To get a number ready to call

IA

Automatic transcription of your calls

0

Software to install: everything in the browser

Frequently asked questions

Everything you need to know.

How do phone calls work in Madyis Hub?

Calls are powered by Twilio. You can make outbound calls and receive inbound calls directly from the platform.

Can I start a call in one click from a conversation?

Yes. A click-to-call button lets you reach your customer without dialing the number manually.

Are calls recorded and linked to the right customer?

Every call is logged against the relevant customer conversation, giving you a complete and organized history.

Can I keep a recording of my calls?

Yes. Call recording is available, so you can review your conversations and keep a reliable record of each exchange.

Give your customer service a voice

Activate a number, call your contacts and let AI transcribe. All in the same place as your messages.

Start for free