Not a scripted chatbot. AI agents that understand your customers, reply from YOUR data, and know when to hand off to a human.
Feed each agent with your documents, text and instructions. It draws on them to reply — no more made-up answers, only responses grounded in your reality (RAG).
A sensitive topic, a specific keyword, an unhappy customer? The AI agent pauses and hands the conversation to your team. You always have the last word.
Set rules: this question, this keyword → notify this person. Your team only steps in when it's truly needed.
Give each agent a name, a tone and a mission. Assign it to the widget, WhatsApp or Instagram. The right agent, on the right channel.
Every generated reply is logged. No black box.
Every reply, its sources and the tokens consumed, tracked and reviewable.
A monthly AI reply quota based on your plan — no surprises on the bill.
Turn the AI on or off per conversation. The human always keeps the lead.
