Looking for a Tidio alternative? See how Madyis Hub compares, an all-in-one inbox with AI agents and social publishing, hosted in the EU.
| Feature | Madyis Hub | Tidio |
|---|---|---|
| Unified multichannel inbox (WhatsApp, Instagram, Messenger, email, web) | ✓ | ✓ |
| AI agents included, grounded in your data | ✓ | Optional / higher tiers |
| Social media publishing & scheduling (Facebook, Instagram) | ✓ | Not natively |
| Free plan to get started | ✓ | ✓ |
| Hosting in the European Union | ✓ | Optional / higher tiers |
| Shopify integration | ✓ | ✓ |
Comparison based on publicly available information. Tidio's features and pricing may change, check their website for the latest.
Tidio is a solid, established tool. Madyis Hub is the better fit when you want AI agents and social publishing included, EU hosting and a free plan to start, without enterprise pricing.
Tidio is simple and well liked by online stores, but its AI (Lyro) is sold on separate tiers and the product stays very e-commerce-centric. Madyis Hub includes AI agents from the start, covers WhatsApp, Instagram, Messenger, email and chat in one inbox, and adds social publishing, beyond a website-only widget.
Every plan includes AI agents that reply from your own data, no per-resolution fees.
Publish and schedule to Facebook and Instagram from the same place you handle support.
Your data is hosted in France, with transparent plans and a free tier to start.
Tidio remains a reasonable choice if you run a small online store, only need a website widget with a simple bot, and Shopify is your whole world. If you want real multichannel support (WhatsApp, Instagram, Messenger, email, phone) with grounded AI included and social publishing on top, Madyis Hub goes further for the same kind of budget.
Yes. The chat widget installs with one script tag, WhatsApp, Instagram and Messenger connect in minutes, and your contacts import via CSV. The free plan lets you test everything first.
No. Madyis Hub works for any customer-facing business, shops, agencies, restaurants, service providers, and still integrates with Shopify (orders, refunds, carts) when you need it.
No. AI agents grounded in your data are included in every Madyis Hub plan with a clear monthly quota of AI replies, not sold as a separate AI subscription.
