Connect your existing inbox via IMAP and SMTP in minutes, without changing your address or provider. The AI sorts incoming emails and drafts reliable replies from your own content, 24/7 and in each customer's language. You stay in control and can take over any conversation in one click.
Your business inbox gets the same requests every day: prices, lead times, order tracking, availability. The Madyis AI email agent replies automatically to these incoming messages, from your knowledge base, in each customer's language. You simply link your existing inbox via IMAP/SMTP, without changing your address or provider. And because email lands in the same unified inbox as WhatsApp, Instagram, Messenger, SMS, Telegram and your website chat, you run your whole customer relationship from one place — while the AI handles the first level of response.
Every day you write the same replies to the same questions — pricing, lead times, order tracking, availability. That precious time never goes to your real work.
Emails pile up in the inbox. Some customers wait hours, sometimes days — and a prospect who waits too long often goes to the competitor who replied first.
Your emails live in their own corner, cut off from your WhatsApp, Instagram, Messenger or website chat messages. You juggle tabs, and some requests end up slipping through the cracks.
The AI absorbs repetitive emails and frees you up for high-value requests. The first level of response runs on its own — no copy-paste, no templates to maintain by hand.
Your customers get a fast reply even in the evening, on weekends or during your time off. No email left unattended, and no prospect lost for want of a timely answer.
The AI replies in each customer's language and relies only on your verified content, without making anything up. Clear, immediate replies reassure customers and build trust — all hosted in the EU and GDPR-compliant.
The AI email agent is built for micro-businesses, SMEs, local shops, online retailers and freelancers that receive a lot of email and don't have time to handle it all. It suits online stores swamped with order-tracking requests, tradespeople and service providers juggling quotes and appointments, restaurants and salons endlessly answering the same questions, firms and agencies drowning in email. Whether you're a one-person operation or a small team, the AI handles the first level of response while you stay in charge of every exchange. And because Madyis also brings together WhatsApp, Instagram, Messenger, SMS, Telegram and web chat, you centralize your whole customer relationship — not just email.
No, no technical skills are required. You connect your inbox by entering your IMAP and SMTP settings, then you write your knowledge base. Everything is done without code, following a step-by-step guide.
You can start for free, with no credit card, to test the AI agent on your emails. You then move to a paid plan if you need more volume or features, according to the details on our pricing page.
The AI agent replies in the language of each message received. If a customer writes in English, Spanish, Italian or German, the AI replies in that same language, with no setup on your part. The interface and the AI support 5 languages.
Yes, at any time. You choose autonomous mode, where the AI replies on its own, or supervised mode, where it prepares drafts you approve before sending. In either case, you take over a conversation whenever you want, and you keep saved replies and automation rules to move faster.
No. The AI agent is designed to reply only from your verified knowledge base. If it can't find the information, it hands over to a human rather than making something up. You can also stay in supervised mode to approve every reply before it's sent.
Yes. Your emails land in the same unified inbox as WhatsApp, Instagram, Messenger, SMS, Telegram and your website chat, with the source logo shown on each conversation. You manage everything in one place, the AI can step in on each channel, and your data is hosted in the EU (GDPR).
