Facebook Messenger AI Agent

A Messenger chatbot that replies for you

Connect your Facebook Page to Madyis Hub and let an AI agent answer Messenger messages on its own, around the clock. From your own content, in each customer's language, and always under your control: take over whenever you want.

Your customers message you straight from your Facebook Page, and every message is waiting for a reply. With a Messenger chatbot connected to Madyis Hub, the AI agent takes over: it answers everyday questions on its own from your knowledge base, around the clock and in the customer's language. Better still, it can check your Google Calendar to offer a time slot, or call your own tools to verify stock or track an order. You save time, your visitors get an instant reply, and a human steps back into the conversation whenever needed.

The challenge

Messenger quickly gets out of hand

Messages land on your Facebook Page at all hours — evenings, weekends, mid-rush — and you can't stay online day and night to reply.

You keep retyping the same answers: opening hours, address, prices, lead times, whether a product or service is available. Hours lost on repetitive questions.

A "very responsive" badge that drops, a reply that comes too late, and the customer closes the conversation to check out a competitor — the sale slips through your fingers.

How it works

How your Messenger chatbot works

  • Connect your Page — Link your Facebook Page to Madyis Hub in a few clicks, with no code at all. Messenger messages flow straight into your unified inbox, alongside WhatsApp, Instagram, email and your website chat.
  • Feed the knowledge base — You fill your knowledge base with your details: offering, prices, hours, terms. Import your documents, your website or Notion too. The AI agent draws only from this content to reply, never making anything up.
  • The AI replies on its own — The Messenger chatbot automatically answers incoming messages, in each customer's language and according to your opening hours. When useful, it offers an appointment via your Google Calendar or calls your own tools to give a precise answer.
  • You stay in charge — Choose autonomous mode, where the AI replies on its own, or supervised mode, where you approve each draft before it's sent. A human can take over any conversation at any time — your team always has the final say.
AI agents
Benefits

What your business gains

Available 24/7

Your customers get an instant reply at any hour, even at night and on weekends. Your Page stays "very responsive" and you never miss a single message again.

Time freed up

Repetitive questions are handled automatically. You focus your energy on the requests that truly deserve a human touch, instead of retyping the same answers all day.

More sales

A quick reply at the right moment turns a simple question into an order, a booking, or an in-store visit. And with automatic appointment booking, the AI can even lock in the slot for you.

Who it's for

Who is it for?

The Messenger chatbot is built for small businesses, SMEs and freelancers who get a lot of messages on their Facebook Page. Restaurants, beauty salons, garages, real estate agencies, tradespeople and local shops use it to answer questions about address, hours and availability, and to book appointments without picking up the phone. Online stores and e-commerce sellers see it as one more channel to share details about a product, a price or delivery. And because Madyis Hub brings Messenger, WhatsApp, Instagram, email, SMS, Telegram and your website chat into a single inbox, you handle every conversation in one place. Ideal whenever your customers are used to reaching you through Facebook.

Frequently asked questions

A Messenger chatbot that replies for you

Do I need to know how to code to set up the Messenger chatbot?

No, no code is required. You connect your Facebook Page to Madyis Hub in a few clicks, then you write the knowledge base the AI agent draws its answers from. Everything is done from a simple interface.

How much does the Messenger chatbot cost?

You start for free on our free plan, with no credit card, to try the AI agent on your Facebook Page. You only move to a paid plan if you need more volume or more channels. Full details are on our pricing page.

Which languages does the AI agent reply in?

The AI agent automatically replies in each customer's language. A message in French gets a French answer, a message in English gets an English answer, with no setup on your part — perfect for an international audience.

Can a human take over the conversation?

Yes, at any time. You choose autonomous mode, where the AI replies on its own, or supervised mode, where it prepares drafts you approve before sending. Your team always has the final say and can take over in one click.

Can the chatbot do more than reply — book appointments or check stock?

Yes. Connected to your Google Calendar, the AI agent offers real free slots, books them and sends the video link and invitation to the customer. With custom tools, it can also call your own APIs to check stock, track an order or query your CRM, right in the conversation. It's an AI that takes action, not just one that replies.

Does the Messenger chatbot handle other channels, and what about GDPR?

Messenger is centralized in the same inbox as WhatsApp, Instagram, email, SMS, Telegram and your website chat. Your data is hosted in Europe (GDPR) and the AI agent replies only from the content you provide: if it doesn't have the answer, it hands over instead of making one up.

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