Get a reminder for your agenda events

📍 Where to find it: Pipeline & contacts → Agenda → event → "Reminder" field

You can be notified before an event (by email and notification) so you never miss an appointment. The reminder timing is chosen when creating or editing the event.

How it works

When you save, Madyis Hub calculates the reminder time (the event's start minus the chosen lead time) and sends the alert to the assigned agent when the moment comes, only once. If you reschedule the event to a new date, the reminder is re-armed automatically.

Step by step

1. Open "Pipeline & contacts → Agenda" and create or open an event.
2. In the "Reminder" field, choose the lead time (10 min, 30 min, 1 h, 2 h, 1 day) or "None".
3. Save the event.
4. The reminder will be sent automatically at the scheduled moment.

Good to know

• The reminder is sent to the assigned agent: remember to assign the event properly.
• Rescheduling an event to a future date triggers a new reminder.