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Integrations: an overview

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Michael

Michael

Last updated on May 29, 2026

What are integrations for?

Integrations connect Madyis Hub to the tools you already use. They serve two main purposes:

  • Enriching your conversations: showing useful information next to the exchange (for example a customer's orders).
  • Giving context to your AI agents: your Madyis AI can then answer more precisely, find an order, check a calendar or draw on a knowledge base.

The result: less copy-pasting between software, and faster, more accurate replies.

Where to find them

  1. Sign in to your Madyis Hub dashboard.
  2. Open Settings → Integrations.
  3. Browse the list of available integrations.
  4. Click an integration to see its description and the connect button.

The main integrations

  • Shopify: show your customers' orders in the conversation and let the AI answer about parcel tracking.
  • Google Calendar: the AI checks your availability and books appointments.
  • Google Reviews: the AI automatically replies to your reviews.
  • Notion: import your pages as the AI's knowledge base.
  • Slack: receive and reply to conversations from Slack.
  • Dialogflow: connect a Google bot to an inbox.
  • Google Translate: automatically translate your customers' messages.
  • Dyte: start a video call inside a conversation.

Good to know

Each integration has its own help article with detailed steps. Some integrations are already active, others are coming soon: we say so clearly in each article.