Add the chat widget to your website

📍 Where to find it: Inboxes → Add a channel → Website

The chat widget is the discussion bubble your visitors see on your site to message you live. It's the simplest channel and it's included in every plan.

How it works

You create a "Website" inbox by entering the name, your site's domain, the color and the welcome message. Madyis Hub generates a small piece of code to paste into your site; once it's in place, the bubble appears and every visitor who writes creates a conversation. Messages arrive in Conversations and you reply live.

Step by step

1. Inboxes → "Add an inbox" → "Website" card.
2. Give the inbox a name (e.g. "Website chat").
3. Enter the URL/domain of your site (e.g. https://mysite.com).
4. Choose the bubble color, a welcome title and a tagline.
5. Turn on the automatic welcome message if needed, then click "Create".
6. Copy the generated code and paste it just before the tag of your site (or via your editor/CMS).
7. Reload your site: the bubble should appear. Send yourself a test message.

Good to know

• If the bubble doesn't change after an edit, clear your site's cache (service worker / PWA): it's almost never a Madyis Hub bug.
• You can re-customize everything later in the inbox settings (color, shape, icon, bubble size).
• To limit display to your real domains, fill in the "Allowed domains" in the inbox's Configuration tab.