Centre d'aide Madyis Hub
en
Language
fr French en English de German es Spanish

White label: your logo, your name, your favicon

Open in
View as Markdown Open in ChatGPT Open in Claude
Michael

Michael

Last updated on Jun 26, 2026

⏳ Coming soon. This feature is arriving in Madyis Hub shortly — here's how it will work. 📍 Where to find it: Settings → Brand

White label replaces the Madyis Hub identity with yours across the dashboard, the chat widget and the help center: your brand name, your logo (light and dark versions) and your favicon. Your customers no longer see "Madyis Hub" but your brand.

How it works

You enter a brand name and upload your logo and favicon (PNG/JPG/WebP for the logo, PNG/ICO for the favicon; SVG is not accepted). Madyis Hub applies these elements live as soon as you save. White label is a Business plan feature: on the other plans, the section is visible but locked with a prompt to upgrade.

Step by step

  1. In the left-hand menu, open "Settings" at the very bottom.
  2. In the "Admin" group, click "Brand".
  3. In "Customize your brand", enter your brand name.
  4. Upload your light logo, your dark logo and your favicon.
  5. Click "Save": the new brand is applied immediately.

Good to know

  • White label (logo + name + favicon) requires the Business plan; on a lower plan the section is locked.
  • Prepare a light logo AND a dark logo for a good result in both themes.
  • The SVG format is not accepted: export your logo as PNG, JPG or WebP.