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Customize your help center: logo, colors, banner and announcement

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Michael

Michael

Last updated on Jun 5, 2026

Give your help center your identity. Go to Help Center → (your portal) → Settings.

The look

  • Logo / avatar (max 4 MB).
  • Name and header text shown at the top of the portal.
  • Page title (for SEO / the browser tab).
  • Brand color: the portal's main color.
  • Cover image (hero banner): a large image at the top of the home page (16:6 ratio, max 4 MB).
  • Chat widget: link a "Website" inbox to show a chat bubble on the portal.

The announcement banner

Enable an announcement banner (a bar at the top of the portal) with text, a link label, a URL and a color — handy to announce a new feature or maintenance.

The layout

Choose the Classic or Documentation layout (with a side menu, in beta). In Documentation mode, you can also add your social links (Facebook, Instagram, X, LinkedIn, YouTube, TikTok…).

Good to know: logo, cover image and announcement banner can each be removed individually whenever you want.