The help center is a public, branded portal where your customers find answers on their own, 24/7. The same articles can also feed your AI agents.
Create a portal
- Go to Help Center (sidebar) → Create portal.
- Name: your help center's name.
- Slug: the identifier in the URL (suggested automatically from the name).
- Confirm.
Your portal is created with the default Madyis brand color (cyan), which you can change later.
Good to know
- You can create several portals (for example one per brand or per product).
- Once the portal is created, structure it: add a language, categories, then articles.
- It's reachable at its URL as soon as it's created; you can also put it on your custom domain.