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Madyis Hub in one sentence
Madyis Hub brings all your customer chat channels together in one inbox, shared by your team. On top of that, it adds AI agents that reply to your customers automatically, under your control.
Which channels are brought together?
Instead of opening a different app for each channel, you manage everything in one place:
- Messenger (Facebook)
- Your website (live chat)
- Telegram
- SMS
- Line
Every message lands in the same inbox. You reply from Madyis Hub, and the customer receives your answer on their original channel.
AI agents
An AI agent is an assistant you set up that can answer your customers for you. You give it a knowledge base (your information: opening hours, products, FAQ, terms…) and it uses that to reply.
You stay in control: you can pause the AI on a conversation and take over yourself at any time. You can also ask the AI to prepare a draft that you approve before it is sent.
What it does for you
- No more juggling ten apps: one screen for all your messages.
- Reply faster: your team sees everything, nothing slips through.
- Available 24/7: thanks to the AI, your customers get an answer even at night or on weekends.
💡 To get started — Read the article "Get started in 5 minutes": it walks you through connecting your first channel and creating your first AI agent.