Import contacts from a CSV file

📍 Where to find it: Pipeline & contacts → Contacts → "…" menu → Import contacts

CSV import lets you add a whole list of contacts at once (for example your existing customer base or an export from another tool).

How it works

You upload a CSV file in the right format; Madyis Hub creates or updates the matching contacts. A template file is provided for download. You can also apply one or more labels to all imported contacts so you can find them easily afterwards.

Step by step

1. Open "Pipeline & contacts → Contacts".
2. Click the "…" menu, then "Import contacts".
3. Download the provided CSV template and fill it in with your data.
4. Click "Choose a file" and select your CSV.
5. Optional: enter labels (separated by commas) to apply to all imported contacts.
6. Click "Import".

Good to know

• Keep the order and the column names of the template to avoid errors.
• An imported list can serve as a source for the Pipeline and for data Sync.
• Labels added at import make later targeting easier (segments, Flows).