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Connect LINE

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Michael

Michael

Last updated on May 29, 2026

What it's for

LINE is a widely used messaging app, especially in Asia. By connecting your LINE channel to Madyis Hub, your LINE customers' messages land in your inbox, alongside your other channels.

What you need

From the LINE developer console (LINE Developers), collect your LINE channel credentials:

  • The Channel ID.
  • The Channel Secret.
  • The Channel Access Token.

Steps

  1. Go to Settings → Inboxes → Add inbox → LINE.
  2. Give the inbox a name.
  3. Enter the Channel ID, the Channel Secret and the Channel Access Token.
  4. Confirm, then add the agents who will handle this inbox.

Tip: keep these credentials safe. They grant access to your LINE channel.