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Retrieve the widget code and QR codes after creation

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Michael

Michael

Last updated on Jun 26, 2026

📍 Where to find it: Inboxes → Add a channel → (after creating the inbox)

At the end of creating an inbox, Madyis Hub shows what you need to finalize: the code to paste for the website widget, or a QR code (WhatsApp, Messenger, Telegram), or the callback URL to configure.

How it works

The final screen adapts its content to the channel: for a website widget, it shows the script to paste; for WhatsApp/Messenger/Telegram, it generates a QR code leading to your channel; for Twilio/SMS/manual WhatsApp, it reminds you of the callback URL and the token. For a Shopify widget, it offers the activation button in the theme editor.

Step by step

  1. Finish creating an inbox and assign your agents.
  2. On the final screen, copy the widget code (website) or note the QR code / callback URL shown.
  3. Paste the code or configure the callback depending on the channel.
  4. Click "More settings" to adjust the inbox, or "All done" to go to the conversations.

Good to know

  • You can find the widget code and the tokens later in the inbox settings (Settings / Configuration tabs).
  • The QR code is handy to print in your shop or share on your social networks.