Already have a help center? Reuse it to feed your AI agent in one click — it'll answer from your published articles.
Import
- Open your AI agent → Knowledge tab.
- Choose Import from the Help Center.
- Select the portal and the language.
- Run the import: each published article becomes a knowledge document.
Good to know
- Only published articles are imported.
- When you edit your articles, re-run the import: it refreshes the knowledge (without creating duplicates).
- That's the strength of the system: the same content serves your customers in self-service AND your AI — you write it once.