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Dashboard apps: show your own tools inside the conversation

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Michael

Michael

Last updated on Jun 26, 2026

📍 Where to find it: Integrations → Dashboard apps

Dashboard apps let you embed a web page of your choice inside Madyis Hub, right next to a conversation, to give your agents more context (internal customer record, order history, business tool, etc.).

How it works

You provide a title and the address (URL) of the page to display. Madyis Hub embeds this page in a tab shown next to the conversation. The page can receive information about the current conversation and contact so it can adapt to the customer being viewed.

Step by step

  1. Open "Integrations" then click the "Dashboard apps" card.
  2. Click to add a new app.
  3. Give it a title and paste the URL of the page to display.
  4. Save: the app appears in a tab next to your conversations.
  5. Open a conversation and click your app's tab to view it.

Good to know

  • Ideal for showing a homemade CRM, a billing tool or any web page useful to your agents.
  • The displayed page must allow being embedded in another page (otherwise it may stay blank).
  • You can create several dashboard apps for different needs.