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Google Translate

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Michael

Michael

Last updated on May 29, 2026

What it does

This integration uses Google Translate to automatically translate your customers' messages. The language is detected on its own, then the message is converted into your language. This lets you understand and reply to customers worldwide, even without speaking their language.

Enable Google Translate

  1. Sign in to your Madyis Hub dashboard.
  2. Open Settings → Integrations.
  3. Click Google Translate.
  4. Click Connect / enable the integration.

How to use it in a conversation

  1. Open a conversation containing a message in another language.
  2. Use the translate option shown on the message.
  3. The translation appears next to the original message.

Good to know

  • The translation helps your team understand messages; it does not change the language shown to the customer.
  • For fully automatic replies in the customer's language, the Madyis AI agent handles that instead: it naturally replies in the language of the message.