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Notion (knowledge base)

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Michael

Michael

Last updated on May 29, 2026

What it does

Your procedures, FAQs and product sheets may already live in Notion. This integration imports them into the knowledge base of your AI agent. As a result, the AI answers your customers using your real information, with nothing to rewrite.

Step 1 — Connect Notion

  1. Sign in to your Madyis Hub dashboard.
  2. Open Settings → Integrations.
  3. Click Notion, then Connect.
  4. Sign in to your Notion workspace and authorize access.
  5. You are returned to Madyis Hub: Notion is connected.

Step 2 — Share your pages with the integration

Important: connecting Notion is not enough. You also need to share the pages the AI is allowed to read. In Notion:

  1. Open the page (or parent page) you want to make accessible.
  2. Click the ⋯ menu at the top right of the page.
  3. Choose Connections.
  4. Select Madyis HUB from the list.

Repeat for each page (or share a parent page that contains the sub-pages).

Step 3 — Import into the AI agent

  1. Open the AI Agents section and select your agent.
  2. Go to the Knowledge tab.
  3. Click Import from Notion.
  4. Choose the pages to import and confirm.

Good to know

If the AI does not "see" a piece of information, first check that the relevant page has actually been shared with the integration (step 2). This is the most common cause.