Connect a professional Instagram account to publish

📍 Where to find it: Reach your customers → Social media → "Connect Instagram" button

Connect your professional (Business) Instagram account to Madyis Hub to publish photos and Reels from the dashboard.

How it works

Instagram does not connect on its own: your professional Instagram account must be linked to a Facebook Page you administer. When you click "Connect Instagram", Madyis Hub goes through Facebook to find the Business Instagram account linked to your Page, then adds it as a publishing destination. Instagram publishing therefore uses the permission of the linked Facebook Page.

Step by step

1. First make sure your Instagram account is a professional (Business) account and that it is linked to your Facebook Page (a setting on the Instagram/Facebook side).
2. In Madyis Hub, open "Social media" (under "Reach your customers"), "Compose" view.
3. Click the "Connect Instagram" button in the "Connected networks" box.
4. In the Facebook window, accept all permissions (business management, Instagram publishing).
5. Your Instagram account (shown as "@youraccount") appears in "Connected networks".

Good to know

• If nothing appears, it is almost always because the Instagram account is not a professional account or is not linked to the Facebook Page. Fix this link on the Instagram side, then try again.
• If Madyis Hub shows "permissions not granted", check that you accepted everything in the Facebook window.
• For Instagram, a post MUST contain at least one image or video: a text-only post cannot be published on Instagram.
• If Instagram publishing fails while Facebook works, reconnect your Facebook Page: this also refreshes the linked Instagram account.