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Pay your subscription through Shopify

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Michael

Michael

Last updated on Jun 26, 2026

📍 Where to find it: Settings → Billing (after connecting Shopify in Integrations)

If you use Madyis Hub with a connected Shopify store, your subscription can be billed directly through Shopify: the amount then appears on your Shopify subscription rather than on a card via Stripe.

How it works

When your Shopify store is linked, the Billing page offers subscribing through Shopify: you approve the subscription on the Shopify side and the plan activates automatically when you return. The AI reply counter and the plans stay the same; only the payment method changes. Cancellation is done directly from Madyis Hub with the "Cancel subscription" button (there is no Stripe portal in this case).

Step by step

  1. First connect your store in "Settings → Integrations → Shopify".
  2. Open "Settings → Billing" and choose your plan.
  3. Approve the subscription on the Shopify page.
  4. Back in Madyis Hub, check that the plan is active and that the Shopify billing mention is shown.
  5. To cancel, use "Cancel subscription" on the Billing page: you'll return to the free plan.

Good to know

  • As long as Shopify isn't connected, a message will ask you to link your store before you can subscribe through Shopify.
  • With Shopify billing, the amount appears on your Shopify subscription statement, not on a bank card via Stripe.
  • Cancellation is done from Madyis Hub (no Stripe portal) and returns you to the Free plan.