Organize your content: categories and articles

A help center is organized into categories that contain articles.

Create a category

1. In your portal → Categories → New category.
2. Name (with an optional emoji icon).
3. Slug: suggested automatically from the name. ⚠️ It cannot be changed after creation — choose it carefully.
4. Description (optional).

The category is created in the portal's active language.

Add articles

From Articles → New article: give a title, choose the category in the top bar, write, then Publish (see "Write an article").

Good to know: each category belongs to one language. If you offer several languages, create the category in each language.