Michael

Michael

Last updated on May 29, 2026

â„šī¸ Coming soon — The TikTok connection is ready on the Madyis Hub side but still awaiting TikTok's approval. It will be enabled as soon as TikTok grants access.

What it's for

TikTok is becoming a full-fledged contact channel for many brands. The goal is to bring TikTok messages straight into your Madyis Hub inbox, so your team or AI agent can reply in the same place as your other channels.

How it will work

  1. Go to Settings → Inboxes → Add inbox → TikTok.
  2. Click to continue with TikTok and connect your account.
  3. Approve the access requested.
  4. The inbox is created: then add the agents who will handle it.

Tip: check back on this article or watch for product announcements: we'll let you know as soon as TikTok is available for everyone.