Centre d'aide Madyis Hub
en
Language
fr French en English

The AI reply quota

Open in
View as Markdown Open in ChatGPT Open in Claude
Michael

Michael

Last updated on May 29, 2026

What it's for

Each plan includes a number of AI replies per month: this is your monthly quota. It tells you how many times Madyis AI can work for you each month, and lets you match your plan to your activity.

What uses up your quota?

Two kinds of AI action count against your quota:

  • Each reply sent by the AI to a customer in a conversation.
  • Each post generated by the AI.

Each of these actions uses one unit of your monthly quota.

What happens when the quota runs out?

Once you've used your whole quota for the month:

  • The AI stops replying automatically until the end of the month.
  • Your conversations carry on as normal: you and your team can still reply manually.

How to keep using the AI

You have two options:

  1. Wait for the next month: your quota resets automatically at the start of every month.
  2. Upgrade: move to a higher plan from Settings → Billing to increase your quota right away. (See the article "Changing your plan".)

Tracking your usage

  1. Go to Settings → Billing.
  2. There you can see how many AI replies you've already used this month, and how many are left.

💡 The quota resets every calendar month. Unused replies don't carry over to the next month.