Michael

Michael

Last updated on May 29, 2026

What this is for

This page takes you from zero to a working Madyis Hub: one channel connected, your team in place and an AI agent answering. It takes about five minutes.

The 5 steps

  1. Log in. Open madyishub.io/app/login and enter your credentials.
  2. Create your first inbox (a channel). Go to Settings β†’ Inboxes β†’ Add. To keep it simple, choose the website chat (widget): you will get a small code snippet to paste on your site. You can add WhatsApp, Instagram, email, and more the same way afterwards.
  3. Invite your team. Go to Settings β†’ Agents, then add your colleagues' email addresses. Each one will receive an invitation to set up their access.
  4. Create an AI agent and give it a knowledge base. Go to AI Agents (left sidebar), create an agent, then add its knowledge: import your website address, documents, or type your information in by hand (opening hours, FAQ, products…).
  5. Turn on the AI agent for your inbox. Still inside the AI agent, link it to the inbox you created in step 2. From then on, the AI can reply automatically to new messages on that channel.

What next?

Open a test conversation from your own website or channel and send a message. Check that the AI agent replies correctly. If you do not like an answer, you can pause the AI in the conversation and reply yourself.

πŸ’‘ Tip β€” For information that must always be followed (tone, a rule, opening hours), put it directly in the AI agent's instructions, in addition to the knowledge base.